Our Story Testmonials The Wood Collection
Imperial Optics Problem Resolution Center:
Please answer these few questions about the problem you are facing and within a few clicks we should have an answer for you.
Copyright © Imperial Optics 2012-2013 . All Rights Reserved

Problem Identified: I broke my frames.


Mistakes happen and our warrantee covers frame breakage in our simple 1 pair 1 year policy.

This policy allows one frame replacement within one year of the purchase date free of charge. You just cover the shipping.


If its within a year of your official purchase date:


Is this your first frame replacement?     YES    or   NO



This replacement does not cover lens damage!  When we replace your damaged frames we put your original lenses back in the new frames.

If you damaged your lenses and would like to get new lenses please click here.


Broken frame Broken frame non waren

<< Go back